A deep dive into
features
A deep dive into features

Onboard and verify sellers

Invite new sellers to join your marketplace and collect all regulatory paperwork
and compliance in one place. With full manageability of what you require

For Merchants

Lockstok integrates into any eCommerce front end platform, from Shopify to SAP Hybris and custom built solutions. Our API first approach allows for self-service as well as experienced developers to use Lockstok to meet there specifc needs.

Commission tree

Setting your commission rates as a percentage of GMV is the very first step in building a successful marketplace. Start by using the intuative commission tree builder to alloacte any rate you choose per collection.

Invite sellers

Lockstok provides all the tools and customizable templates you need to start getting sellers onboarded in your marketplace.

Seller invite templates
Custom seller registration
Seller on boarding tutorials
Help centre
Design and theme

Merchants can fully customise the seller portal by adding their logo and corporate colours to the seller portal. Make sellers identify with the merchant brand. The seller portal will look and feel like the merchants store.

Security features

Lockstok has best in class security features around managing data privacy and user authentication. Store owners have access to detailed audit logs and reporting to follow and track any updates and changes throughout their admin and seller portals.

Hosted & secured in Azure
99.9% uptime
PCL compliant
Certifications from Ryan

For store owners

The store owner is able to manage all aspects of their marketplace from a multi tenant
cloud based merchant admin portal. A single workspace to run your marketplace from anywhere

Products

Lockstok provides merchants with the ability to have sellers complete every requirement of the listing process while at the same time maintaining full control over every aspect around products.

All available listing fields
Create variants
Manage collections and categories
Bulk upload and download
Bulk edit and update
Product approval
Orders

Customers can complete orders with a single checkout for items from multiple sellers. Lockstok automatically splits the orders to be sent to the specifc sellers so that sellers only see the items they need to ship. There is no work required to be done by the store owner, order statuses and tracking are all included features

Single order, multiple sellers
Auto order split to applicable seller
Order tracking
Anonymous customer and seller
communication tools
Seller performance management
Promotions

Sellers want to be able to promote their products on your website or through mailer, and social campaigns. Our built in promotion manager allows store owners to create any number of campaigns for sellers to then add items to a promotion for approval by store owners

Promotion building platform
Campaign calendar creation
Seller products available for one click approval
Special pricing
Integration into all
Shipping

Lockstok integrates into a number of the leading shipping companies and aggregators. If you want to use a different shipper in your region our API allows for easy integration with all the features store owners need to manage and track orders.

Seller payments

Lockstok has the most comprehensive set of fiance features to take away all the stress of managing multiple seller payments. In addtion, Lockstok comes built with intregation in Stripe Connect to allow for the seamless management of seller payments by store

For sellers

Much like the store owner is able to manage all aspects of their marketplace from a multi tenant cloud based portal, so can every seller. With managed access to their product listings, orders and promotions from a single workspace to run their seller account from anywhere

Listing products

Sellers have the option to list products one by one directly through the seller portal or in bulk through our import feature with predefined validation rules, our bulk editor makes the updating and management of product data the best in class solution available. See our full feature list and API intgerations available for larger sellers

All available listing fields
Create variants
Manage collections and categories
Bulk upload and download
Bulk edit and update
Product approval
Managing pricing

Sellers have the option to manage product pricing one by one directly through the seller portal or in bulk through our import feature. Our bulk editor makes the updating and management of pricing as easy as managing it in excel. Sellers can easily see the commission calculations per product and manage pricing live. See our full feature list and API integrations available for larger sellers

Sellers set selling price
Compare at pricing
Set specials pricing
Update pricing live
API
Bulk update
Inventory

Sellers have the option to manage stock availiblity one by one directly through the seller portal or in bulk through our import feature. Our bulk editor makes the updating and management of inventory as easy as managing it in excel. Sellers can easily see availibility update live on the store. See our full feature list and API intgerations available for larger sellers

Sellers manage inventory levels
Update stock on hand live
API
Bulk update
Update logs to track movement
Processing orders

Sellers can see all orders within the seller portal. Sellers can opt into receiving order notfications through the seller portal, email as well as API integrtaion directly into any ERP or CRM software. Sellers simply accept, pick and pack and make orders avaiable in line with store owner guidelines. Lockstok gove store owners all the visibility they require.

Automatic order sending
Full visibility on all orders
Order status updates
Shipping label creation
Splits orders to correct sellers
Single view of all orders
Marketing and promotions

Sellers can participate in campaigns created by store owners directly in the seller portal. Sellers can simply select products already approved in the portal to promote per campaign with campaign specific price and stock availability.

Multi seller

Lockstok allows for a "buy box" where multiple sellers can compete to sell the same sku in the store and drive competition. Sellers can then differentiate on price and service through ratings and reviews

Single order, multiple sellers
Auto order split to applicable seller
Order tracking
Anonymous customer and seller
communication tools
Seller performance management

Manage

Lockstok is a merchant first platform and strives to give merchants as much control and
flexibility over their marketplace as possible.

Settings

Our settings and control panel allow merchants to update and edit all the default settings provided out the box for maximim customization and busines rules alignment. Lockstok creates many of the default settings automatcially based on the settings already in use by your store.

Notifications

Build, maintain and control all notifcations including in app and email for new orders, new features and other actions you require sellers to complete

In app notifications
Email
Updates
Customer query
Return and refunds
Reporting and anlaytics

Get detailed information about your business, including sales, customers, and marketing. See real-time and recent activity, gain insight into your sellers, and analyse your marketplace business performance.

Users roles and permissions

Use custom permissions to give employees select access to only the tools, features and data they need to manage their job functions. Buyers approving product can have different permissions to warehouse staff having to pick and pack and print shipping labels, all within a single Lockstok ecosystem

API integrations

Our API first methodology

Find out more

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